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The Value-Able Law Firm: Delivering Client-Focused, Higher ~ To help lawyers understand the importance of what the client values, The Value-Able Law Firm provides a new approach to analyzing and discussing, both internally and with clients and potential clients, the issues related to defining, measuring, and implementing higher-value legal service.
Books — Lauer & Associates ~ The Value-Able Law Firm: Delivering Client-Focused, Higher-Value Legal Service for Clients and Law Firms (American Bar Association 2018) Order it here. Reader's comments about The Value-Able Law Firm “The authors practically explain value in a variety of contexts that clients can face.
The Law Firm Guide to Delivering Exceptional Client Service ~ The Law Firm Guide to Delivering Exceptional Client Service. by Tim Baran; October 12, 2015 December 2, 2019; Exceptional client service is no longer an option, but an imperative for law firms that want to succeed and retain happy, loyal clients. It should be at the core of what firms do. It’s what clients, in a competitive legal services .
Can every law firm be client-focused? — Lauer & Associates ~ It’s time that firms really integrate their clients’ interests, including the clients’ interests in high-value legal service, into their entire operation. Client focus should not be relegated to the firms’ marketing efforts. It should permeate the firm’s entire range of activities, both internal and external.
Is Your Law Firm Delivering What Today’s Clients Want ~ A recent study by Deloitte reveals what today’s consumers want – and sad to say, it’s not anything that remotely resembles what today’s law firms offer.. Take a look at this summary chart from the report – and let’s run through how law firms stack up: Value, Availability, Convenience and Ease Consumers’ top three priorities are great deals, availability of products, convenience .
Tips for Providing Exceptional Law Firm Client Service / Jaffe ~ Client Service Tips for Law Firms. Be accessible and responsive. Respond to phone calls, emails and questions in a timely fashion so your clients know they are a top priority. Include contact information that is easy to find on your firm website and in email responses so clients can reach you easily. Keep your clients informed.
Client Retention Tips for Solo and Small Law Firms - FindLaw ~ Service value is just as important as legal value, especially since clients nowadays have a fairly healthy picking of attorneys and law firms. Chances are that even if you provide great legal value, your client will see your services as fungible, and fungible law practices have a hard time staying profitable and keeping their doors open.
7 Ways for Law Firms to Improve Client Service / Jaffe ~ Question: Do Law Firms Really Need to Please Clients All of the Time? Answer: Of course not. Only work to please those clients you wish to keep. While client service has been a buzzword in the legal industry for well more than a decade, progress in the area has been slow to come. Many law firms now seek client feedback, either through a formal program of visits or surveys, or
Why Most Multi-Practice Law Firms Are Underserving Their ~ Generally speaking, by not delivering an array of legal solutions to clients, law firms are underserving their clients. This usually entails introducing clients to different practice areas within .
5 Ways to Attract New Clients to Your Law Firm ~ Below, Abby Drexler, a contributing writer and media specialist for National Crime Reporting, Inc., provides Lawyer Monthly with 5 top tips to attract new clients to your emerging law firm. Building a considerable team of referrals is the binding glue in creating a formidable professional network.
Value-Able Law Firm : Delivering Client-Focused, Higher ~ Value-Able Law Firm : Delivering Client-Focused, Higher-value Legal Service for Clients and Law Firms, Paperback by Lauer, Steven A.; Vermilion, Kenneth L., ISBN 1641051744, ISBN-13 9781641051743, Like New Used, Free shipping
Law Firms: 21 Ideas to Improve Client Service / Cordell ~ Clients cannot always recognize great legal work, But, they can always recognize a lawyer and law firm who cares about them and makes every effort to provide exceptional client service. When was the last time client service was on the agenda for a meeting at your firm? If you get a chance brainstorm how you can improve client service.
5 Ways Law Firms Can Harmonize Client Service - Law360 ~ By Aebra Coe. Law360, Grand Rapids (August 10, 2017, 8:25 PM EDT) -- Law firms often fail to consistently deliver the services in-house legal departments depend on, with a single attorney or group .
Transform Your Law Firm's Client Service: Consultant ~ Forbes: Law firm client service consultant, author, and speaker Micah Solomon offers a client service initiative framework for the legal industry in five steps you can start today.
What Core Values Would Your Ideal Law Firm Have? / Cordell ~ Location, technology and hiring talented lawyers are positive ways to grow and become more valuable to clients; and; I am a big believer in diversity. I learn from people who are not just like me. This is a list of values created by a committee in a real law firm. I wonder if the firm just talked the talk or hopefully actually walked the walk.
SmartLaw: From client-focused to client-obsessed - HighQ ~ Law firms today are not just competing with other firms and new types of legal services providers, but they also are under more pressure than ever to demonstrate better value to their clients. In-house legal departments are changing fast, and perhaps the rate of change is knocking some firms off balance.
Wisconsin Lawyer: Shelf Life: ~ The Value-Able Law Firm doesn’t advocate giving all clients the same higher value service. Rather it instructs how to provide the higher value service each client wants, based on the type of legal work and clients’ individual preferences. Thinking of my clients, preparing them to recognize value in family law work is tricky.
What it means to be a client-focused law firm / One Legal ~ Back in the days before Google searches, online reviews, and instant access to virtually endless information, law firms may have gotten away with pretending they were client-focused when, in fact, they had other significant motivators. Today, a firm has to actually work at serving its clients in order to thrive.
The 6 Law Firms Clients Say Provide The Most Value - Law360 ~ By Aebra Coe. Law360 (December 12, 2018, 6:44 PM EST) -- Six law firms have been recognized by in-house counsel as the best of the best at providing value for their dollar in a new report released .
Exceptional Client Service In Law Firms / Olmstead and ~ Exceptional Client Service In Law Firms Surveying Your Clients. By John W. Olmstead, MBA, Ph.D, CMC. This is the decade of the client. Clients are demanding and getting – both world-class service – and top quality products. Many law firms have spent too much energy on developing new clients and not enough retaining old ones.
Six Types of Law Firm Clients (005) / Legal Evolution ~ The editor of Legal Evolution is Bill Henderson, Professor of Law at Indiana University Maurer School of Law where he holds the Stephen F. Burns Chair on the Legal Profession.. Bill is a prolific author and lecturer on the legal market. His industry accolades include ABA Journal Legal Rebel (2009), National Law Journal 100 most influential lawyers in America (2013), and National Jurist most .
The Best of The Business Lawyer: 75 Years of Corporate Law ~ The Best of The Business Lawyer represents a selection of the most significant articles on corporate law and corporate governance published in The Business Lawyer since its first publication in July 1946. The selection of articles to include was extremely difficult, since the field of corporate law is wide-ranging and the volume of articles on that topic published has been substantial.
Atticus Law Takes Individualized Approach to Family Law ~ Recently, Mr. Ludt had an opportunity to share his wisdom. In a review of “The Value-Able Law Firm: Delivering Client-Focused, Higher-Value Legal Service for Clients and Law Firms” published on the website of the State Bar of Wisconsin, Mr. Ludt expresses his thoughts on delivering valuable legal services to clients. Mr.
Law Firm Performance Reviews: Positive and Negative ~ Law Firm Performance Reviews are used to evaluate law firms and how they stack up to each other. The AM 100 list gives the following information: gross revenue, revenue per lawyer, rank by revenue, net law firm income, profitability, number of working lawyers, leverage, profit margin, and lists all pertinent contact information for the law firm such as address, phone number, email address, and .